Shipping Schedule

Orders received during working hours on business days will ship out the same day. Orders received after working hours or on weekends or holidays will ship out the following business day.

Business days are Monday to Friday, excluding Statutory holidays.

Split Kits

If the parties to be tested live in different cities or even different countries, we can split the kit so that components can be shipped to the test participant at their respective addresses. Once the samples arrive back at the laboratory, they can be tested together, even if they do not arrive at the same time. A few different shipping methods are available (such as ground or overnight service).

International Shipments

We ship to most countries in the world. Please note that extra shipping charges may apply for international and overseas shipments. The shipping time for international and overseas shipments cannot be guaranteed. Shipments to international addresses can take longer than domestic shipments. If you select the Regular Shipping option for a foreign address, the delivery of the package is dependent upon the rules and speed of the mail system in that country. If you require the package to be shipped to a foreign country by a certain date, please contact us for a quotation for Express Courier delivery services to the foreign address.

Delivery to Post Office Boxes

If an express courier delivery which requires a signature is the selected method of shipping, please ensure that you provide a physical address instead of a PO Box so that a signature can be obtained upon delivery.

Shipping to Military Addresses

The delivery time may be more than 10 business days if shipping to APO/FPO military addresses.